Quality Products International

China QC Inspection Blog

DUPRO vs PSI & buying without a seatbelt

by on Nov.29, 2016, under China QC Inspection Blog

Given a choice, would you opt for, advanced driver training, insurance, seat belt, none or all?

Some people go for neither on the basis that they are a good safe driver.

So, let’s say you going to be driving in an environment where there is a high risk of accidents AND some of the other drivers will be planning to cause accidents.

Here is perspective on Procurement and Quality Control (QC) using driving as a metaphor from Quality Products International (QPILtd – QPI)

Leaving aside nuances such the distinction between quality assurance, and quality control, etc, there are many components in a good procurement and QC process, and some key ones are Good Specification, DUPRO, PSI.

Good Specification & Follow up

From a driving perspective, this is an experienced driver, in a well maintained car, will have the best chance of a safe trip on most road and weather conditions.

They have planned their route or know clearly where they going, and leave early enough to get there on time without rushing.

They are vigilant about conditions and other traffic and able to adjust accordingly.

The correct product specification agreed with the factory, ideally during quote stage, and certainly in place at or before the PO, will be key to any chance of product arriving as planned.

DUPRO

This is your safety system, such as ABS, Seat Belts, Airbag, etc.

No matter how vigilant you are, how much you anticipate, there is a chance of an incident or accident.

…perhaps you are in among many cars at a red light, someone three cars back does not stop, and you get “concertinaed”. The best and worst drivers in the world will suffer more or less the same damage.

There can be a lot of force involved in that type of accident and many will surprised how much damage and injury is possible.

The safety systems will help keep you safer than would otherwise be the case, and insurance will hopefully help you clean up the mess.

Remember the quality you desire or expect is not always going to be as important to the factory managers, or production staff.

They may be like a careless driver, or planning to intentionally doing something that will cause and accident!

Just as a careless driver, they may think their idea of quality is good enough for you.

They may be planning to cut corners a little to save costs.

DUPRO is your safety system in production, similar to driver alerts, stability control and ABS.

ABS breaking, it will help you stop short of an obstacle and greater ability to steer around it if necessary.

Just as ABS helps avoid the collision, DUPRO‘s minimize delays and compromised quality issues that arise of re-work at the end of production.

DUPRO’s give QC teams and buyers a chance to see issues as they are arising and the factory an opportunity to adjust, modify, re-work etc before it is too late.

PSI / FRI

Well over 95% of QC inspections are a one man day PSI / FRI.

A Pre Shipment Inspection, typically as a Final Random Inspection is typically completed when 100% of the product is complete and 80% is packed.

There is some scope for minor rework, cleaning, tidy up packaging, etc, however if it uncovers more than very minor problems, there will almost certainly be a major compromise on either product quality of shipment date.

So a PSI / FRI from QPI or any other 3rd party QC company is like a form of insurance.

It protects buyers from paying the full balance of the order and shipping completely faulty product, a problem very hard to address once the shipment arrives and is checked. …..or worse, if not checked, the issue is uncovered after distribution .

When the buyer is holding the balance of the payment they have some leverage, but not massive amounts! The factory has invested in raw material, labor, and possibly opportunity cost on some other production. The stock is occupying valuable and often very limited room in the warehouse, so they are keen to get it out and get money in.

In some cases the factory owner will sooner sell the product (often with the buyers logo & trade market) on alternate markets rather than try to adhere to an onerous re-work regime.

So just as insurance, may help clean up the mess, neither insurance or PSI prevent the accident or product defect!

Also like a traffic accident, the insurance may be able repair or replace a broken car, however there will at least be major disruption, and quite possibly serious injuries which do not heal simply or easily, even with money for doctors and therapists.

QPILtd recommends a Good Combination

Just as the key to safe driving is through training, detailed planning, comprehensive maintenance, excellent safety features and insurance, very similar strategy is recommended for procurement.

Thoroughly checking the factory beforehand, detailed specification through quote and PO stages, DUPRO, and PSI.

The other advantage with DUPRO, is it sends a clear message to the factory that there will be QC. They know it is going to be easier to take some extra care to get it right the first time, rather than have to rework after a PSI.

QC & Procurement

QPI can provide all these and other key QC elements as standalone services for QC clients who have an existing direct relationship with factories.

The QC services are also something we do as part of our standard service for procurement clients.

For peace of mind procurement, all is needed is a quote request.

QPI provides a firm detailed quote including price and lead time, and if the client proceeds, QPI follows up closely on all details with the factory, including QPI inspectors conducting DUPRO and PSI at no additional charge to the client.

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QPILtd – Procurement and Quality Control

by on Feb.22, 2016, under China QC Inspection Blog

Quality Products International (QPILtd – QPI) is based in China with local and western management.

QPI provides a range of services including Procurement and Quality Control.

Please click the link below to see a 3 page PDF brochure outlining the Procurement and Quality Control services provided by QPI Ltd throughout China and across Asia. QPI Introduction Feb 2016

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Major retailers including Target, Myer and Just Jeans in a massive product recall

by on May.09, 2014, under China QC Inspection Blog

Over 120,000 items have been recalled by a number of major Australian Retailers.

Excerpt of ACCC article:

Textiles recalled after ACCC tests reveal high levels of hazardous azo dyes

Azo dyes are a large class of very effective synthetic dyes used for colouring a variety of consumer goods such as foods, cosmetics, carpets, clothes, leather and textiles.

A small proportion of azo dyes can contain, or can break down to form, a class of chemical substances referred to as ‘aromatic amines’.

Aromatic amines can migrate from clothing and leather articles dyed with azo dyes.  The amount released can increase with body heat, sweat or saliva.  Benzidine and other aromatic amines may be absorbed through the skin from dyed clothing and articles where there is direct and prolonged contact with the skin.  Articles not in both direct and prolonged contact with the skin do not expose consumers to the hazard.

Certain aromatic amines such as benzidine are hazardous to human health.  Expert authorities such as the World Health Organisation International Agency for Research on Cancer (IARC) have classified some of these aromatic amines as known, or suspected human carcinogens. Exposure to a carcinogen does not mean cancer will result.

While consumer exposure to hazardous azo dyes is likely to be very low, the associated cancer risks give cause for concern. As a result, exposure to certain azo dyes, including benzidine-based dyes, should be minimised or eliminated.

There are no specific regulatory limits on these dyes in Australia. The ACCC has made recommendations to Government and on 24 April 2014 the Minister – The Hon Bruce Billson, activated a process to assess whether further regulation is required. This process will involve broad stakeholder consultation and include the development of a Regulation Impact Statement.

See full Recall List and Article at Product Safety Recalls Australia

Excerpt of ABC article.

Jean dye cancer risk prompts recall of more than 121,000 items of clothing

The Australian Competition and Consumer Commission (ACCC) has issued a warning about a dangerous dye found in jeans on sale in Australian stores.

The ACCC says it tested a number of clothing items for dangerous azo dyes after being tipped off by the National Industrial Chemicals Notification and Assessment Scheme.

The tests uncovered clothes with high concentrations of the dyes, sparking recalls of more than 121,000 items from retailers including Myer, Target, Rivers, Trade Secret and Just Jeans.

A number of children’s clothes, including jeans from Myer, Just Jeans and Target, were included in the recall.

The dyes have also been found in bed sheets and pillowcases sold through Pillow Talk.

See full Article at ABC News Australia

A product recall is every buyer and brand managers worst nightmare.

The best place to start in preventing recalls is in the product specification, which should be at the foundation of every good QA / QC program.

Most factories can work with their suppliers in providing detailed lists of raw materials. Most will have pre existing lab tests, with the levels of hazardous substances which would typically cause concerns.

The next major step is to test “YOUR PRODUCT” in a lab. The pre existing lab tests, will give you some comfort that the parties in the supply chain are capable of producing compliant raw materials. None the less they will be from earlier batches and should not be relied upon, in their own right.

You can certainly ask the factory to do the testing.

QPILtd recommends that you test the raw materials on arrival at the factory. We can send an inspector to check that the sample/s selected is representative of the batch as a whole. This is normally done as a single man day visit.

The inspector then sends your raw material samples directly to a pre agreed lab.

If there are any problems or concerns with product, you will have the lab test early in the production cycle, so have a better opportunity to address any issues.

Similarly, once production is under way, QPILtd suggests a DUPRO visit, to report on the finished product.

Samples can be collected, which again are typical of the quality in bulk production, rather than one the production manager has “specially selected” for approval.

Samples can be sent to the client. That will often prompt additional points being added to the PSI Check list for specific features to be checked.

Samples can also be sent by the inspector directly to a pre agreed lab for final testing and any additional certification, etc.

Contact QPILtd to discuss how we can assist you in avoiding such nightmares.

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QPILtd 3rd party QC Inspections when buying through trading companies

by on Apr.30, 2014, under China QC Inspection Blog

Many trading companies will NOT allow buyers to visit, or inspect goods when they have contacted out to 3rd party factories.

They will come up with a whole variety of reasons why inspection is not needed, or may not be feasible on that particular shipment.

The weaker their relationship with that particular factory, or in some cases the more competitive that particular factory, normally the more the resistance on the part of the trading company to allow the buyer to visit.

In many cases, we have seen them go to some length to “shield” their supply chain. When pressed for a PSI from a buyer, they will sometimes move the goods, from the factory to a warehouse or another factory.

As a 3rd party QC provider, QPILtd can often help.

QPI Ltd has a team of inspectors across China, who are normally native to each area, speak the regional dialect and are typically more trusted by the local trading company.

We can give the trading company some comfort that we will recognize the trading company as the “manufacturer” in the QC report and put their contact details on the report, which protects the IP of their supply chain.

It is especially relevant in DUPRO inspections as it allows the inspector to see the goods during an earlier stage of production, giving the buyer a chance to address many potential problems before they lead to shipping delays and or costly re-work.

It is also highly relevant, where a factory has outsourced some elements of a project, such as packaging.

Again, by having QPI Ltd visit and inspect as 3rd party inspector, problems can be address before the goods leave that factory, without letting the sensitive issues of a client visit cloud or dilute the QC standards of the project.

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DUPRO – one more reason – it tells the factory you are serious about quality

by on Apr.19, 2014, under China QC Inspection Blog

There is an expression that “the standard you walk past, is the standard you set”.

That is to say, that if you see something but do nothing about it, you are “lowering the bar” to that level in terms of what you and those around you really expect as an acceptable standard.

A DUPRO (DUring PROduction Inspection) demonstrates to the factory that on THIS order what you expect the quality to be. It also provides an opportunity to clarify any misunderstandings that may exist about quality. Finally is the only way in most cases to provide the opportunity to have the time to take any corrective action without delaying the shipment or blowing out costs.

Some people naively think that the discussion in the factory showroom, or trade fair, about quality expectations has some or any influence.

The reality is that those initial discussions have NO INFLUENCE over and provide NO INFORMATION about the real quality expectations that you can have for your order.

Anyone who has done more than one deal in Asia can rattle off any number of phrases and expressions they have heard to “downplay” the severity of quality problems some time AFTER the order is placed and deposit is paid.

Typically they will come up at a DUPRO, a Final Inspection / Pre Shipment Inspection (PSI)….or if you have not done any QC, sometime after your client has rejected the product!

They normally sound something like….

– Frankly speaking we have not had other clients complain about this

– This is the latest fashion

– This is what the best clients are demanding nowdays

– We think this looks better

– We know you clients will like it this way

– We ship to some very fussy clients in Europe (…or USA, or Australia, or…wherever) that are happy with this standard

The first thing you can do to set you on the path to a good quality outcome is to have a tight product specification. Most factories will welcome it, and the smarter factories will expect that a rigorous specification would follow up with stringent quality control.

The other “best thing” that any purchaser should do is book at least one, preferably two DUPROs as well as a PSI. The number of inspections will obviously be a factor of how well you know the factory and how much your shipment is worth….or more importantly, what will the cost be to your business if it goes wrong!

There is so much that can be said about why DUPRO’s are so valuable here are just a few points.

Key Point DUPRO

A Key Point DUPRO is one where a key point in the production cycle is identified and targeted for an inspection.

Typically it should be late enough in the cycle that the quality trajectory can be established, but not so late that corrective action can be difficult.

A great example is in inflatable goods. Generally the raw material is cut and printed before welding.

The ideal key point in production for a DUPRO is the first day of printing. The quality of the raw material can be checked as well as the detail and quality of the printing.

If there is an error in the printing or raw material, it is too late to rectify once welding has commenced. Also the cost and lead time in procuring new raw material will blow out the time and expense on the order.

In many cases, particularly on larger orders, if there is a problem with the raw material much of it can be redirected to other orders or returned to the supplier with minimal cost. In some cases, there may be enough time to organize a new batch of raw material without effecting the final ship date too much.

DUPRO & partial IQC (Inward Quality Control)

All good factories would have a robust IQC system. For more complex electronic or mechanical products it can sometimes be hard to effectively QC internal components that are “locked away inside”, such as a special “chip”, crankshaft, or any other key component.

A well timed DUPRO inspection can QC some key components before assembly as well as report on progress and quality of production underway.

DUPRO vs. Visit

Having a buyer visiting the factory in person during production is fantastic, though very expensive and time consuming. In many cases buyers cover a whole range of products and cannot visit all, or have a level of expertise in all products. While most certainly have an excellent grasp of what is ok and what is not, often inspectors who have a level of expertise and experience in a specific product area can find faults and defects that may not be readily apparent.

It is also often easier to negotiate a way forward with a factory, when a 3rd party inspector has pointed out the problems as it adds a level of objectivity.

DUPRO & Sample Collection vs. Sample Sent

Almost all discussions about problems with QC will start along the lines of “this does not look as good as the sample we approved”.

Some factories will send deficient samples, some will pick out the product much better than the typical standard in a batch. Neither are good outcomes, with consistently high levels of quality is what is typically expected.

Firstly it should be stressed that a Key Point DUPRO will typically be much earlier in the production cycle than a final production sample.

The PSI is typically very late in the cycle. The standard timing for PSI is 100% of the goods complete and 80% packed. Often the collection of the goods from factory and shipping has all been scheduled, and the PSI will normally be a day or so before goods leave the factory.

A DUPRO and Sample Collection should be as soon as the first goods are finished, normally some time well before the PSI.

The QPILtd inspector can report on the overall quality and collect a sample that is a typical representation of the batch.

There will often be enough time for the client to receive the sample by air courier and have on hand before the PSI is conducted.

That can often afford a valuable opportunity to instruct some late rework, include a particular check in the PSI, etc, etc

If lab testing is required, QPILtd strongly recommends the sample/s to be tested are collected by an inspector to ensure the sample is true and fair representation of the batch.

DUPRO vs. FRI / PSI (Final Random Inspection/Pre Shipment Inspection)

A PSI is a check of last resort and more akin to insurance than prevention.

In its essence, it is designed to protect the buyer from sending the final payment on goods that are inferior.

It is like insurance and does very little by way of preventing defects, UNLESS the factory knows that they buyer is serious before hand.

There is often limited time and practical scope to rework from a poor PSI result, so then the buyer is faced with the unpleasant choice of cancelling the order, and typically loosing their deposit as well as sales opportunity, or shipping compromised goods. Possible with an adhesive label over a printing error or similar.

DUPRO says you are serious in time to make a difference

Again, ALL and ANY talk during initial meetings, trade fairs, etc is of NO VALUE at all in the scheme of things as far as quality of goods shipped.

There are countless jokes about how divergent “talk on a first date” is from the reality of life, and I would suggest that is the best analogy.

While the client often laments how the goods produced vary from the sample, the factories are always lamenting about how quality expectations of the client were higher than expected.

The detailed product specification is a great first step however at least one, or preferably two or more DUPROs is essential follow through, if the quality of goods shipped in the order is of value to you.

It send a clear message to the factory that you are serious about he quality, in time for them to do something about it.

It may well lead to more negotiation on price or shipping dates, but at least you know early enough to get a chance to mitigate some of the damage if any.

It sometimes leads to a situation where the factory and buyer agree to proceed with this shipment at the requisite quality and then either renegotiate or part company.

There may be many outcomes that are all less than ideal, however all are better than a poor outcome at PSI stage, and certainly better than having a client reject a shipment!

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Sample Collection Services ~ get a true representation of the batch

by on Nov.16, 2011, under China QC Inspection Blog

Samples are often required from factories and suppliers.

It may be to approve shipment, present to end user / clients, or for lab testing.

The big question, is the validity of the test sample, and is it a true representation of the batch as a whole.

Having a QPI Ltd inspector visit the factory or supplier, select a representative sample and ship directly to you or your lab can minimize the risk dramatically.

Lab Testing

A lab report supporting compliance can sometimes be mandatory for particular products being imported into certain markets.

In many cases China customs may reject export of the shipment if an appropriate pass report is not included in paperwork.

Of course same may happen on arrival at the destination port, however there is real pressure on the factory to ensure that a pass report is produced to get payment, and ship the product out of the factory and out of the country!

…and the temptation to sneak samples in that are more likely to pass compared to the rest of the consignment is very real!

Most clients will take the management of the testing away from the factory and either assign a 3rd party QC company such as QPI Ltd to manage the testing, or deal directly with the lab themselves.

IQC Raw Material Samples

In some cases it is most practical to test the individual raw material, and can best be done as an “Inward Quality Control”. That avoids the raw material contaminating & / or accumulating costs in product that will ultimately be rejected.

It also allows for timely re-order of the raw material.

Product Samples

These can be collected in a late stage of production, typically before final packing. Again an independent inspector can ensure it is both random and representative of the other product.

Post Consumer Testing

Products will often be tested after shipment and sale, which is entirely out of the client / manufacturers control.

It may be tested by competitors or consumer groups.

Sometimes by authorities, especially if there is consumer related safety incident or accident involving the product.

Even some very large players such as Apple, Disney and McDonalds have been caught out!

Contact QPI Ltd to find out more about one of our inspectors visiting the factory to ensure the sample is legitimately drawn from the batch of raw material or mass production, rather than a “specially prepared sample”.

We can also assist in lab testing through one of our partner labs in China, Hong Kong and other parts of the world.

See related articles about McDonalds, Disney and Apple.

Also Physical lab testing, and Chemical lab testing by some of QPI Ltd’s lab partners

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PSI is a key component in QC programs

by on Nov.03, 2011, under China QC Inspection Blog

Pre Shipment Inspection (PSI) are a key component in any thorough QC programs. They should normally follow a predefined checklist, which details the specific elements that need to be inspected and the importance (minor, major or critical) of non conformance.

The PSI is normally conducted as Final Random Inspection (FRI) typically at a pre-determined AQL level that defines the percentage of the product checked, and acceptable level of non-conformance.

The PSI can be conducted as a full 100% inspection, though that can often be prohibitively expensive. Especially if conducted with a thorough check list. (As the checklist details the number if elements to be inspected, and thus the time needed.)

Where 100% inspection or some type of “in factory testing” is required it can sometimes be more effectively completed as DUPRO (During Production Inspection) with an independent inspector supervising testing conducted by the factory staff.

The FRI / PSI is very widely implemented and rightly so. Once the factory is paid and the goods are shipped there is often little or no (effective) recourse with the supplier.

It should only be relied on when the client is confident that the factory is reasonably honest, has a good grasp of and capability to produce what is required.

Some possible shortfalls with a Pre Shipment Inspections that many clients fail to consider are:

–         It does not protect the clients deposit (in the case of an unscrupulous or unreliable factory) – supplier vetting is required

–         It will not ensure goods are made to standard, specification or other requirements – testing, DUPRO etc is required

–         There is a risk of switch out after the inspection (in the case of an unscrupulous factory) – container loading inspection.

In a procurement environment, the PSI will simply define the scale and scope of the problem and protect the client from paying full balance for, shipping and receiving deficient product.

…or worse, if the product is shipped direct from the factory to the manufacturers final client!

Typically if a problem is found during a Pre Shipment Inspection, there will be strong pressure to meet a shipment deadline. That pressure is normally both from the client and the factory.

The client normally has some delivery deadline, particularly if it is seasonal, sold to a major retailer, tied into a promotion, designed to sell with other products, etc, etc

The factory is keen to clear their warehouse space for other product, and get paid!

It invariably leads to complications, all of which can be mitigated through better product specification in conjunction with DUPRO inspections.

Please contact QPILtd for assistance in planning your QC program when placing your orders!

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DURPO – DURing PROduction Inspection, valuable element of QC

by on Nov.03, 2011, under China QC Inspection Blog

DURPO or DURing PROduction inspections are one of the most valuable and cost effective elements of a robust QC system. It should not normally replace Pre Shipment Inspections (PSI), DURPO can certainly improve any QC system in a very cost effective.

Quite simply DURPO gives the client an opportunity to know and understand what is happening with their order during production and affords the opportunity address, redress or rework production in a more timely and cost effective manner, often before shipping deadlines.

The mainstay of product inspections is the Pre Shipment Inspections (PSI).

In a procurement environment, the PSI is akin to seat belts and insurance policies for drivers and they all offer very good protection.

However just like with insurance policies and seat belts, when all goes smoothly there is no issue, however once needed things will be messy.

In most cases the PSI will simply define the scale and scope of the problem / accident and protect the client from paying for deficient product.

…..better to take steps to avoid the accident in the first place!

Following with the analogy, DURPO is more like ABS and or defensive driving. There is a problem or something on the road, and the ABS along with good driving skills assists in steering around and avoiding the collision, or at least minimising damage.

Typically if a problem is found during a Pre Shipment Inspection, there will be strong pressure to meet a shipment deadline.

The decision structure is often to:

– ship or

– rework.

If shipping inferior product, should a discount be allowed?

If rework is decided, who will pay for rework? Client, factory or intermediary?

If the fault is “compliance related” the decision process will have to account for the need of products to comply with relevant standards.

Original specifications, artwork, purchased orders and emails will be scrutinized by all parties involved. Bluffing and brinkmanship is common by both factory and client with intermediaries typically trying to minimize their own exposure.

If the client feels their product is “worthless”, especially if non compliant, they may well forfeit their deposit, but then the question comes up about goods in the factory, often bearing the clients trademark!

….I have been involved in supervised product destruction on a few occasions, and it is often a tricky process.

If a factory feels that re-work will cost more than their profit margin, they may well turn their back on the client with a view of disposing the product “elsewhere” to recoup some funds.

Both factory and client will rightly feel that they have legal rights….again once the Pre Shipment Inspection alerts the client to the problem it will by definition be a problem and it is often a messy one that will be expensive in some way to resolve.

DUPRO is not a guaranteed fix, but like ABS and defensive driving practices, it will reduce the risk of the accident (or PSI failure) and in many cases reduce the damage of an accident.

Even a single DUPRO inspection can make a massive difference, and on larger orders it can be worth considering more man days of DUPRO rather than more man days or PSI.

The timing of the DUPRO should ideally be at a key point in production & / or somewhere late in the production cycle – early in the packing cycle.

It also sends a clear message to the factory that the client is serious about QC!

Key Point DUPRO

With our genesis in Floaties Swim products QPI Ltd has been involved in a lot of inflatable and swim wear manufacture.

Typically both PVC and fabric go through a similar process, where they are purchased in rolls of material which is often a specific colour / texture that has been ordered for that product.

Raw material is cut into sheets for printing and then sewn or welded into a finished product.

If the print is inferior, it will have a significant impact on the final product, in some cases such as inflatable swim products, poor or incorrect print may render the product non-compliant which means it will not legally be sealable in the target market, with jail terms possible in some cases!

Re-work for this will typically be impossible / non-viable, or at best look terrible. Scrapping the product has costs associated and the lead time to order new raw material and start again, will normally mean losing market position in a seasonal market.

For us the benefit of having someone checking the size, colour and artwork of the print, early in the print cycle obvious.

Another good time for DUPRO is during “in factory testing”.

All inflatable products such as Floaties, Hydro Kids and the OEM products that we work with, are subjected to 100% “open valve inflation test”.

There can be merit in having independent supervision of this stage in the process.

……we have seen factories complete 100% inflation test, and then simply pack all product, good and bad for shipment!

General DUPRO

On larger orders, it is worth considering additional DUPRO inspections.

The main two benefits that DUPRO offers, is preventing quality problems before they occur in production and the opportunity to re-work before some element is locked into a final assembly.

It also gives the inspector an opportunity to review factory QC documents and ensure QC procedures have been implemented and followed!

It gives the inspectors an opportunity to see a lot of product, and it underlines to the factory, from supervisor to machine operator that care and attention to detail is needed for that shipment!

There are pros and cons on exact timing of general DUPRO. Earlier in the manufacturing demonstrates QC to the factory and their staff, but will see less product.

Later in production, more product will be seen however there is less opportunity to address it. An ideal time is when most production is complete and packing is starting.

For some items that will have a number of consignments, and / or repeat orders, it is worth considering high DUPRO along with PSI on initial shipments tapering down over subsequent orders.

Post CNY DUPRO

Many factories are staffed by migrant workers, who normally go home for CNY and often consider career, work or factory changes with the start of the next year. It is very common for the majority of factory floor workers, many factory supervisors and even middle management to be NEW to a factory after Chinese New Year!

Many clients find that a number of orders go smoothly and they become comfortable with a factory (and complacent with QC) then shipments after CNY have problems. Often it is the case that there has been a significant turnover of staff, and those familiar with the product / production are no longer there.

…it is virtually like the order has gone to a new factory, even though it is the same location, with the same owners!

Summary

DUPRO is a valuable and cost effective part of a robust QC process.

While DURPO does normally replace PSI, it can often be more effective at improving the quality of product shipped, rather than simply defining and quantifying the problem, which is of sometimes the case for Pre Shipment Inspections.

Please contact QPILtd for assistance in planning your QC program when placing your orders!

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Inspection Checklists – tells inspector what the client expects

by on Sep.26, 2011, under China QC Inspection Blog

Some clients ask if a check list is necessary and sometimes ask QPI Ltd to complete the check list for them.

The simple answer is that they are vital!

Yes QPI can certainly assist in preparing an inspection check list and in fact our supervisor staff and inspectors work on this together prior to all QC inspections.

The checklist is the key to successful “inspection mission”.

Just reiterating on this point.

The check list is like a map for us and our inspectors.

…without we are “flying blind”.

While it is fair to say “The more detail the better”, however the client need not be intimidated by the formal term.

At very least, a list of what is important to them. It should normally evolve out of the clients specifications to factory.

It is very difficult to know what was requested, and what is important to the client without some guidance from them.

In the garment trade, products such as denim pants are a good example of some extremes.

Think of an order for Jeans, without an indication if they are normal Jeans compared to “acid wash” jeans.

Some years ago, once jeans got some holes or rips in them, they would be discarded.

Now acid wash / stone wash etc, jeans are sold new, with holes and tears.

…while it is an extreme example, without a check list or guidance from the client, the inspector would have NO clue about which to reject or pass.

QPI inspectors obviously have an eye for detail and always wish to ensure that the client is getting the quality they expect, a checklist, is basically just a way for the inspector to know what the client expects and what is important to them!

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QPI Ltd is looking for qualified inspectors in Shanghai, Jiangsu & Chaozhou

by on Sep.21, 2011, under China QC Inspection Blog

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Quality Products International Limited (QPI Ltd) is a western owned and managed Quality Control and Product Development company with a head office in Hong Kong and an operational base in Shenzhen, Guangdong.

With recent growth, QPI Ltd needs additional qualified QC Inspectors and Auditors to visit factories of our foreign clients in the provinces of Shanghai and JiangSu, as well as the North East of Guangdong province, in areas such as Chaozhou and Shantou.

Particularly, Soft line and Hardline Inspectors near Kun Shan (Jiangsu).
Applicants need to have a history of meticulous eye for detail, good interpersonal and communication skills, be punctual and have a practical approach to quality related work.
Suitable applicants for the inspector position, should have extensive demonstrated experience with AQL inspections both for DUPRO & PSI /FRI.
Suitable applicants for the Auditor position, should  have demonstrated experience in ISO, ETI, SA8000 and other recognized, social, ethical and quality auditing.
A good command of written English is mandatory, and experience with other established QC companies such as SGS, ITS, BV, etc is preferred.
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