Quality Products International

DUPRO vs PSI & buying without a seatbelt

by on Nov.29, 2016, under China QC Inspection Blog

Given a choice, would you opt for, advanced driver training, insurance, seat belt, none or all?

Some people go for neither on the basis that they are a good safe driver.

So, let’s say you going to be driving in an environment where there is a high risk of accidents AND some of the other drivers will be planning to cause accidents.

Here is perspective on Procurement and Quality Control (QC) using driving as a metaphor from Quality Products International (QPILtd – QPI)

Leaving aside nuances such the distinction between quality assurance, and quality control, etc, there are many components in a good procurement and QC process, and some key ones are Good Specification, DUPRO, PSI.

Good Specification & Follow up

From a driving perspective, this is an experienced driver, in a well maintained car, will have the best chance of a safe trip on most road and weather conditions.

They have planned their route or know clearly where they going, and leave early enough to get there on time without rushing.

They are vigilant about conditions and other traffic and able to adjust accordingly.

The correct product specification agreed with the factory, ideally during quote stage, and certainly in place at or before the PO, will be key to any chance of product arriving as planned.

DUPRO

This is your safety system, such as ABS, Seat Belts, Airbag, etc.

No matter how vigilant you are, how much you anticipate, there is a chance of an incident or accident.

…perhaps you are in among many cars at a red light, someone three cars back does not stop, and you get “concertinaed”. The best and worst drivers in the world will suffer more or less the same damage.

There can be a lot of force involved in that type of accident and many will surprised how much damage and injury is possible.

The safety systems will help keep you safer than would otherwise be the case, and insurance will hopefully help you clean up the mess.

Remember the quality you desire or expect is not always going to be as important to the factory managers, or production staff.

They may be like a careless driver, or planning to intentionally doing something that will cause and accident!

Just as a careless driver, they may think their idea of quality is good enough for you.

They may be planning to cut corners a little to save costs.

DUPRO is your safety system in production, similar to driver alerts, stability control and ABS.

ABS breaking, it will help you stop short of an obstacle and greater ability to steer around it if necessary.

Just as ABS helps avoid the collision, DUPRO‘s minimize delays and compromised quality issues that arise of re-work at the end of production.

DUPRO’s give QC teams and buyers a chance to see issues as they are arising and the factory an opportunity to adjust, modify, re-work etc before it is too late.

PSI / FRI

Well over 95% of QC inspections are a one man day PSI / FRI.

A Pre Shipment Inspection, typically as a Final Random Inspection is typically completed when 100% of the product is complete and 80% is packed.

There is some scope for minor rework, cleaning, tidy up packaging, etc, however if it uncovers more than very minor problems, there will almost certainly be a major compromise on either product quality of shipment date.

So a PSI / FRI from QPI or any other 3rd party QC company is like a form of insurance.

It protects buyers from paying the full balance of the order and shipping completely faulty product, a problem very hard to address once the shipment arrives and is checked. …..or worse, if not checked, the issue is uncovered after distribution .

When the buyer is holding the balance of the payment they have some leverage, but not massive amounts! The factory has invested in raw material, labor, and possibly opportunity cost on some other production. The stock is occupying valuable and often very limited room in the warehouse, so they are keen to get it out and get money in.

In some cases the factory owner will sooner sell the product (often with the buyers logo & trade market) on alternate markets rather than try to adhere to an onerous re-work regime.

So just as insurance, may help clean up the mess, neither insurance or PSI prevent the accident or product defect!

Also like a traffic accident, the insurance may be able repair or replace a broken car, however there will at least be major disruption, and quite possibly serious injuries which do not heal simply or easily, even with money for doctors and therapists.

QPILtd recommends a Good Combination

Just as the key to safe driving is through training, detailed planning, comprehensive maintenance, excellent safety features and insurance, very similar strategy is recommended for procurement.

Thoroughly checking the factory beforehand, detailed specification through quote and PO stages, DUPRO, and PSI.

The other advantage with DUPRO, is it sends a clear message to the factory that there will be QC. They know it is going to be easier to take some extra care to get it right the first time, rather than have to rework after a PSI.

QC & Procurement

QPI can provide all these and other key QC elements as standalone services for QC clients who have an existing direct relationship with factories.

The QC services are also something we do as part of our standard service for procurement clients.

For peace of mind procurement, all is needed is a quote request.

QPI provides a firm detailed quote including price and lead time, and if the client proceeds, QPI follows up closely on all details with the factory, including QPI inspectors conducting DUPRO and PSI at no additional charge to the client.

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