Quality Products International

Reminder. QC requires proactive vigilance!

by on May.31, 2011, under China QC Inspection Blog

Many people in the industry use reference to major brands such as Disney as a hallmark for their own quality credibility.

Most self respecting trading companies will have at least one Disney product in a prominent position in their showroom.

The story in the Shanghai Daily is a stark reminder of need for proactive vigilance in QC.

While there is almost certainly a “back story”, manufacturers and brand owners / managers can certainly take one thing away from the story. If you brand is associated with QC failure it will quickly tarnish your reputation!

Disney products fail watchdogs’ quality tests

DISNEY products were among the 10 percent of children’s clothes, shoes and toys that failed recent quality tests, city watchdogs said yesterday.

Officials said some clothes tested may cause skin allergies, as they had a higher pH index than the country’s standard. A pair of Roberta di Camerino children’s pants was found to have a pH index of 8.4, well above the 7.5 upper permitted limit, said the industrial and commercial bureau.

Products that failed to meet standards have been removed from shop shelves, officials said.

Full Story:  Shanghai Daily

Two broad comments spring to mind.

Firstly to be fair to Disney, the details are scant! There is so much “knock off” product and “factory second” / reject product on the market, that the product discovered by the “watch dog” may well be product from a rejected shipment.

The “Micky & Friends” Fireworks in the QPI Ltd CNY blog are a prime example of something probably not compliant and well out of Disney’s control, yet clearly (and falsely) associated with the brand.

Certainly if you look at Apple, iPhone, iPad etc, there is a plethora of product available that is branded Apple, however it would be fair to say it more “inspired by” Apple than a genuine Steve Jobs creation!

Secondly, and more importantly, the article is a stark reminder about the need for vigilance in QC.

It is something that can become tedious, and may be seen as an expense, however the process and costs associated can be managed! There are many well qualified companies that can support the process in a cost effective manner.

QPI Ltd has packages to assist in managing the QC liaison with factories.  Our production monitoring package has a very low cost and provides very good value. We can provide some all important DUPRO (During Process Inspection – which gives clients and early warning opportunity for problems, so they can be solved with minimal impact to cost and schedule) as well as the main stay FRI / PSI (Final Random Inspection / Pre Shipment Inspection).

There are of course many other important elements such as supervising sample selection to ensure lab samples are representative of the entire shipment. Of course if the shipment fails, the issue of negotiating rework or destruction and disposal can become complicated and certainly needs a very high level of vigilance!


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